Forming Safe and Productive Groups When organising any group event, be it a workshop, discussion forum, or self-help group, you will be faced with the task of uniting individuals. So, how do you start to form a shared identity from these individual… Read More ›

Teamwork
Active Listening through Body Language
Active listening is not just about taking information in and processing it. It is also about our physical demeanour and body language. Egan (1986) devised five key component of active listening, known by the acronym SOLER: Sit straight (this is… Read More ›
Action Learning Sets in Business
“There is no learning without action and no action without learning” (Revans 1983) “So, what exactly are action learning sets?” I hear you ask. Action learning sets (ALS) are an educational development tool designed to facilitate continued development among… Read More ›
Leadership during Change
All of us have either been a leader or followed a leader. We will have experienced good leaders and bad leaders. Whether a leader is effective or not usually becomes most clear during times when they are leading change. Indeed,… Read More ›
The Bad Apple in the Team
Not doing their fair share of the work, being aggressive or bullying, frequent pessimism . . . we have all experienced a ‘bad apple,’ someone who causes major group disharmony. Not to be mistaken for the colleague who doesn’t follow… Read More ›